December 2022

Many condo owners have come directly from rental units or the family home.  They tend to think and act like renters rather than homeowners.

In the rental universe there is a landlord expected to deal with repairs, complaints and concerns.  When coming from a family home, there is a lack of awareness of homeowner obligations and costs.

In the rental universe there is a landlord expected to deal with repairs, complaints and concerns.

Condominium managers and building employees are not are a personal handyman for residents.

Condominium managers and building employees work for the board to maintain common areas.  None are a personal handyman for residents.  When not working for the corporation, some condo boards allow building employees to be hired by residents for in-suite tasks.  This is a valued service to residents who would otherwise be required to employ a contractor less knowledgeable about their home.  It provides additional income to building employees willing to provide service during their off-duty hours.

Best practices include management communicating and working with residents.  Certain in-unit obligations such as duct cleaning, fan coil maintenance and pest control may be addressed by the corporation for the benefit of all.

RELATED ARTICLES

Management Access to Condo Suites

In-Suite Cleaning and Maintenance Assistance

Maintenance and Repair in Condo Corporations

Understanding Your Non-Profit Condo Corporation - Part 1 of 2