New Elevator Compliance Costs

February 2024

Ontario has adopted the latest version of the elevator safety code.  Included in the code are major changes to the emergency phone inside the elevator.

This affects all new and modernized elevators since August 1, 2022.  The phone must still be answered 24 hours a day as before, but the operator must now be able to see if a passenger is inside the elevator if no one in the elevator is able to communicate with the operator.

There are additional costs involved and additional infrastructure required.  The hardware in the elevator is now more expensive.  Internet must now be provided to the elevator machine room.  The phone must now be answered by a company that can receive calls, and video over the internet 24 hours a day, 7 days a week.  When modernizing your elevators, work with your elevator contractor early in the process to ensure that everything goes smoothly.

These new elevator safety standards have been mandated by the Technical Standards and Safety Authority (TSSA) and is retroactive to all elevators.

This one-time expense is estimated to be in the range of $20,000 to $25,000 per elevator.

Thank you to Phil Staite of Quality Allied Elevator for providing this information to Toronto Condo News.

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