Managing Residents who are not Owners

November 2019

Non-owner residents in condo communities present unique challenges to management.

Minimum lease terms signify the level of turnover a community is prepared to tolerate.  They typically range from 30 days to six months.  Shorter minimum lease terms are imposed by condo communities not supportive of owners renting out their homes for days or a couple of weeks.

A minimum lease term helps avoid transient housing, its increased security risk, greater wear and damage in common areas, and increased demand for moving services. Heavier use of elevators for moving makes them less available for the majority of residents.

Communities with less transient housing make it easier for neighbours to know and socialize with one another. When neighbours are unknown, individuals wandering hallways or in common areas are more likely not noticed.  The general assumption then becomes that anyone in a building belongs there regardless of recognition.

Condo community restrictions on non-resident occupancy may be a roadblock to allowing an adult child or parent from moving in. A senior in need of live-in assistance may be in contravention of condo rules.  Even allowing a roommate for a limited period of time may be restricted.  Well-considered rules offer flexibility for certain reasonable situations.  Some communities offer a guestroom for rent.  Others may charge a fee for additional residents to cover the added cost of utilities and common area use.

Parking can be particularly troublesome when there is inadequate space to accommodate vehicles used by guests or additional residents.

Condo corporations are not in the business of screening owners, residents or guests. They impose rules intended to be fair while allowing accommodation for certain situations deemed reasonable.  Some corporations require the owner of a suite to provide a copy of the lease to the management office so they are aware of who resides in the building.

Condo owners are responsible for the actions of their tenants. Condo corporations have an obligation to protect the rights of its residents so make an effort to be aware of tenants.  When problems arise, the corporation will likely reach out to the owner who is responsible for dealing with their tenants.

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