CONDO ARCHIVES

Doorbell Cameras Present Privacy Concerns

April 2025

Doorbell cameras are an elegant solution to improving high-rise building security.

Doorbell cameras provide security in hallways which are not typically monitored by building security or security cameras.  They address a weakness in building security that is often ignored.

Doorbell cameras are inexpensive and easy to install.  They help to screen visitors and monitor package deliveries.

Installing doorbell cameras in a condominium building raises privacy concerns for neighbors and can be a violation of condo rules.

Condo residents are not allowed to make exterior changes to their patios, decks or front doors which are exclusive-use common areas subject to condo rules, by-laws and declaration.  When installed on a front door, the doorbell camera may capture images of another home across the hall which is an infringement of privacy or harassment.

Condo boards have authority to grant use of doorbell cameras.  Any doorbell camera in a high-rise building aimed at the entrance to the unit directly across the hall is a problem.  A practical solution is to mount the camera on the opposite wall or from the ceiling so it doesn’t monitor any other unit.  With audio capture turned off, this offers a reasonable accommodation.  Condo boards can allow doorbell cameras to be used in this way subject to signing an agreement stating it can’t be used for harassment or invasion of privacy, any audio features are turned off, it is not adhered in a way that can damage building property, and must be removed when a resident moves out.  Permission can be revoked if these terms are broken.  The corporation should retain the right to periodically check footage captured by the doorbell camera, ensure no audio is captured and can utilize footage for security purposes.

Doorbell camera footage can be shared with building management or the police to identify individuals undertaking illegal or improper activities in the building.

Doorbell cameras are an effective way to improve building security when their placement and use is controlled by reasonable rules.

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